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Monica :: lies Google told me
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Today I got the following notification on my Android phone, allegedly from Google:



I haven't typed my Google password on my phone recently, nor has my account changed. Hmm. I saw a few possibilities:

1. Google legitimately wants me to re-enter my password, but their notice is wrong.

2. Phishing, though there's no obvious vector (no recent apps or suspicious web sites).

3. Compromised account, though that seemed very unlikely. (I use a very strong password for Google.)

When I got home (and thus to another computer) I verified that #3 was not the case. I then began searching for explanations for this notice. I had a wisdom of the ancients moment -- people have been having this problem since at least 2014, but no solutions were extant. I saw enough to decide that the notice really was from Google (so, #1) and re-entered my password, and lo, email returned to my phone.

So what was that? It's ok with me if Google wants to require re-authentication periodically on small, stealable devices with access to significant personal information, but if that's what happened, couldn't they tell us?

Originally posted at http://cellio.dreamwidth.org/1998656.html. comment count unavailable comments there. Reply there (preferred) or here.
 
 
 
 
 
 
There was an unplanned behavior.

https://9to5google.com/2017/02/23/google-unexpected-sign-out/
Thanks! Good to know it wasn't just me.

<UX-mode>If the notification had described state instead of presumed behavior, this wouldn't have been so alarming. "Unable to sign in" is an accurate report of the problem they're seeing; "you typed wrong" is a (wrong) guess. </UX-mode>
Yeah, the designer may not have considered the distinction.

(Or they might have considered it and found they they lose X% of users who are required to make the step from state of the system to concrete user event and user reaction, and they estimated that X% is a lot larger than the Y% chance they guess the situation wrong. Purely speculative.)