we have Internet access for more than 15 minutes at a time? Let's find out.
(If I haven't replied to something you expected me to, that's why. New modem should arrive tomorrow. Astonishingly and much to their credit, Verizon tech support was helpful and quite competent in troubleshooting this. It's possible that the secret is to go down the "Mac" tree instead of the "Windows" tree, though I've been doing that for a few years and this is the best I've experienced.)